Delivery and Return
Delivery Timeframe:
- Our standard delivery times for orders typically range from 10 to 30 days for most destinations.
- Please note that occasionally, deliveries may take longer due to various factors, including customs clearance, shipping delays, or other unforeseen circumstances.
- Our maximum delivery time commitment is 72 days. If your order has not arrived within this period, please contact our customer support for assistance.
Shipping Origins:
- We ship our products from multiple warehouses in China. This allows us to provide a wide range of products and better serve our customers.
- Please be aware that some items may be shipped separately from different warehouses to optimize delivery times.
Return Policy:
Returns and Refunds:
- We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may be eligible for a return and refund.
- For detailed information on our return process, please refer to our Refund Policy page. This page outlines the specific steps to follow for initiating a return and provides important details regarding our refund process.
- We encourage you to read our Refund Policy thoroughly to understand the conditions and requirements for returning items and receiving refunds.
Contact Us:
- If you have any questions or concerns regarding your order, delivery, or the return process, please don't hesitate to contact our customer support team. You can find our contact information on our website, and our team will be happy to assist you with any inquiries you may have.